Returns & Exchanges
At ATG Equipment, we stand by the quality of our gear and offer a 30-day return window for items in their original, unused condition. If you are not completely satisfied with your purchase, our streamlined process ensures a quick resolution for a refund or exchange.
Initiate Your Request
Log into your account portal or use our guest return link to enter your order number and email address to start the process.
Print Return Label
Select the items you wish to return and download the prepaid shipping label provided by our system.
Pack and Ship
Securely pack your items in the original packaging, attach the shipping label, and drop the parcel at any authorized carrier location.
Verification and Refund
Once our warehouse inspects the returned equipment, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing